Tech Tips Blog

  • Trouble Shooting Your Computer

    So you think you need tech support...

    You're having computer trouble and you just can't seem to fix the problem.
    It looks like you're going to have to call tech support. But have you tried
    everything? There are a few things you should always try before you resort
    to tech support. Also, there are certain things you should do to prepare,
    to make your service call go as quickly and easily (and inexpensively) as
    possible. Who knows - you might even end up solving your own problem!

    1. Before you panic

  • Save Time and Effort by Copying Installation CD's To Your Hard Drive

    Your computer can sometimes ask you for a program’s installation CD even
    after that program has long been installed. For example, you’re asked to
    insert your Windows CD when you perform certain Windows Updates, and you’ll
    need your Office CD for many Office Updates. You may also be asked for a
    program’s CD if you want to upgrade, and you may even need to produce your
    Windows or Office CDs when you install a related program. Unfortunately,
    many users store their installation CD’s in obscure or offsite locations, or

  • Useful Keyboard Shortcuts

    Microsoft Windows and Office have many keyboard shortcuts that can simplify your life: you use a few simple keystrokes instead of your mouse, so your hands don't leave the keyboard. If you're navigating your desktop, editing a Word document, composing an email, or otherwise using Windows or any Microsoft program, there are shortcut keys that can virtually eliminate use of your mouse. Memorize the shortcuts most useful to you and work them into your routine.

    1. Navigating open windows

  • Mixing Page Orientations in a Word Document

    You probably know how to print a Word document in either portrait (vertical orientation) or landscape (horizontal orientation) using the Properties button on the Print screen. But what do you do when you have a document where neither orientation is the best for all pages? This situation often arises when a document mixes text with charts, tables, pictures or the like. The text lays out fine in portrait. But to fit a big chart or table into this orientation requires shrinking it to the point that it becomes difficult to read.

  • Electronic Document Signatures

    You've got an electronic document that requires a signature. If only you could incorporate the signature, you could send it electronically (say, as an email attachment, or using your computer's built-in faxing capability). Assuming you have a scanner, it's easy to create electronic signatures you can insert into documents at will, with a couple of simple keystrokes.

    Step 1: Create the signature(s)

  • Using Autoshapes and Connectors in Word

    Trying to draw a chart for a Word document? If the chart you're trying to draw comprises shapes connected by lines and/or arrows, you'll definitely love AutoShapes and Connectors!

    1. About AutoShapes

  • Resources at the Microsoft Office Website

    Time saving downloads, support, and more from the Microsoft Office website:
    From this website, you can access a huge variety of
    product information and support, clip art and other media, templates,
    updates and upgrades, add-ons, links, and more - for free. Since there's so
    much content here, we've focused on what we believe will be most helpful to

    To begin, navigate to the Office website at; you'll

  • Extend Your List of Fonts

    Don’t be held down by the small number of default fonts Windows provides you
    with – there are thousands of fonts out there, and many are available for
    download at no cost. This Tip focuses on 2 free font providers: and You
    can find numerous others with an easy ‘Google’ search. (Search for ‘fonts
    download free’, or something along these lines.)

    1. Downloading and installing a new font

    Log on to one of the free font websites. The font listings are

  • Outlook Express: Bloated E-Mail Files

    If you use Outlook Express regularly, you might already be familiar with
    "DBX" files. If not, here's the idea: Outlook Express stores all of your
    mail and newsgroup data - i.e. the contents of your mail and newsgroup
    folders - in special files ending in ".dbx". If you don't do regular
    housekeeping, your DBX files will grow larger and larger. This Tip focuses
    on maintaining mail folders.

    A larger DBX file obviously uses more disk space; it also slows down

  • Capturing Screen Images

    There are many situations where you may find it useful to take a snapshot of
    your computer screen and/or a specific window. For instance, maybe you get
    a pop-up error message, or you have a question about a specific window,
    menu, or the like, and you want to a record of your screen exactly as it
    appears. Or, maybe you’re documenting a computer-related process, and you
    want to include snapshots of related windows. These are just a few